A Veil username is a permanentDocumentation Index
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@handle that lets others offramp into your primary bank account without ever seeing your bank details. Claiming one in sandbox is optional — you can run offramps without a username — but it lets you test handle-routed offramps end to end.
How to claim
Open the dashboard, go to Settings, and look for the username section. Enter your preferred handle and confirm.Usernames are claimed from Settings, not during onboarding. You do not need a username to complete sandbox onboarding or to run your first offramp.
Sandbox handles are separate from production handles
Handles are scoped per environment mode. The same@handle can exist in both sandbox and production, owned by different users. A handle you claim in sandbox does not carry over to production — you would claim it separately there.
See Sandbox vs. production for more on per-mode uniqueness.
Renaming
Sandbox has no rename cooldown by default, so you can iterate freely. Production locks the handle for 90 days after each rename. If you rename while another user has a pending offramp to your previous handle, their offramp is rejected when they submit.See also
- Usernames — the username primitive, beneficiary preview, and rename cooldown
- Your first offramp — sending to a
@handlevs. sending to a bank account