Switching modes
Your initial mode is set from your account: individuals start in live; developers start in sandbox until they go live. To switch, ask the assistant in natural language — it callsveil_set_mode on your behalf. Check your current mode any time with veil_get_session_status (see Checking the current mode), or see Sandbox vs. production for who can use which mode.
Switch to live:
Mode switching affects only this installation. The dashboard and other paired devices are not changed. Use the dashboard’s mode toggle to change all surfaces at once.
Checking the current mode
veil_get_session_status returns user.activeMode — either sandbox or live. The assistant reads this at the start of most workflows.
See also
- Session tools — full input/output detail for
veil_set_modeandveil_get_session_status - Sandbox vs. production — how the two environments differ across all surfaces
- In-chat flow — complete offramp walkthrough