Locked state
The Production button shows a padlock icon until you have completed live identity verification. Clicking the locked Production button opens the Go-Live modal so you can start the flow. Once live identity is verified, the padlock disappears and you can toggle freely.What the toggle does
Switching modes changes everything the dashboard shows you: wallets, transactions, bank accounts, API keys, and webhooks all belong to one mode or the other. Toggling to Production shows your production set; toggling to Sandbox shows your sandbox set. There is no overlap. API keys work the same way: a key minted in sandbox works only in sandbox, and a key minted in production works only in production. Switching the dashboard toggle doesn’t change anything about your API keys — it changes what the dashboard itself displays. For more detail, see Sandbox vs. production.What the toggle does not do
The toggle does not migrate data. Your sandbox wallets, transactions, bank accounts, and handles remain in sandbox. Your production ones remain in production. The toggle is a view switch, not a transfer.Common pitfalls
See also
- Sandbox vs. production — the full per-mode isolation model
- Go-Live flow — how to unlock the Production toggle
- Live API keys — minting production keys after the toggle is unlocked