> ## Documentation Index
> Fetch the complete documentation index at: https://docs.useveil.co/llms.txt
> Use this file to discover all available pages before exploring further.

# Going-live checklist

> A quick scan before your first production offramp.

Use this checklist to confirm everything is in place before you send real money through Veil.

* [ ] **Sandbox journey complete.** You have a sandbox wallet, sandbox bank account, and at least one sandbox offramp in your history.
* [ ] **Live identity verified.** The Production section of the dashboard shows your identity as approved. If it's still "in progress," wait for the partner to complete the review.
* [ ] **Live bank account added.** You have at least one bank account listed under Production. It should be past any cooldown period if it isn't your first.
* [ ] **Live wallet provisioned.** The Go-Live modal provisioned your production wallet. You can confirm it in the Wallets tab while the dashboard is in Production mode.
* [ ] **Mode toggle set to Production.** The header control shows **Production** as the active mode.
* [ ] **First live offramp confirmed.** Send a small amount through the dashboard to verify the full quote-execute-settle loop against your production bank account. The transaction should appear in your production history.

## If something stalled

If your live identity review is taking longer than expected, see [Troubleshooting](/individuals/troubleshooting) for guidance on stuck KYC. The same page covers bank-rejection causes if your production bank account was declined, and deposit-detection steps if a deposit isn't showing up.

For anything you can't resolve from the dashboard, contact [support@veil.co](mailto:support@veil.co) with your account email and a brief description.

## See also

* [Go-Live flow](/developers/production/go-live-flow) — the three-step modal walkthrough
* [Data scoping](/developers/production/data-scoping) — what is per-mode so nothing surprises you after toggling
* [Troubleshooting](/individuals/troubleshooting) — shared troubleshooting for verification, deposits, and offramp failures